Privacy Policy

This Privacy Policy describes the policies of Outweave regarding the collection, and processing of your information when you use the website and/or purchase the products on our website. This Privacy Policy is a part of and incorporated with the Terms and Conditions. Any term not defined herein shall have the same meaning as provided in the Terms and Conditions.

Please read this Privacy Policy before using the website. If you do not agree with the Privacy Policy, please do not use our website.

The type of personal information we collect

We currently collect and process the following information:

  • First Name
  • Last Name
  • Your Company Name (optional)
  • Country
  • Postal Address
  • Email
  • Phone Number
  • Your payment information (credit/debit card details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When you access our website
  • When you make a purchase on our website by filling up the details
  • If you contact or communicate us for any reason including seeking support
  • When you provide feedback to us

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Google Analytics: These are cookies that are placed on your device, not by us, but by a third party like an advertiser or an analytics system. We are not responsible for how such third parties use the data about you which they gather from their use of cookies. Google Analytics collects information about your visit to website, pages you visit, how often you visit, IP address, web browser and location. For more information on the Google’s ability to use and share information collected about you, please read the Google Terms of Use and Google Privacy Policy at https://policies.google.com/privacy?hl=en-US as amended from time to time.
  • WordPress cookies: We use WordPress cookies to efficiently improve our products, track page views and clicks. Please visit the WordPress website to read their privacy policy at https://automattic.com/privacy/. These cookies store and manage user’s login information, temporarily stores session information during a user’s visit, remember cart items during a user’s visit and also stores a user’s IP address.

We use the information that you have given us in order to:

  • Sell products and services
  • Maintain and operate the website and services
  • Improve the services
  • Personalize the services
  • Analyze your usage of the services
  • Communicate with you
  • Ensure security of the Services
  • Investigating your complaints

We may share this information with:

  • Our service providers and advisors such as payment processing, customer service, telemarketing, and other relevant services
  • Governmental authorities
  • Our affiliates, partners
  • Third-party service providers that provide services to us,
  • Payment Information: We use an online payment gateway to process your payment information. We do not retain any of your payment information. All payment information is transferred in an encrypted manner to the online payment gateway.

The lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting as per the contact details state herein.
  • We have a contractual obligation (i.e. provide products to you).
  • We have a legal obligation.
  • We have a legitimate interest (improve our services).

Retention of personal information

We will retain your personal information so long as it is necessary for the purposes for which it is collected, or as long as your relationship with us continues or following applicable law. We will then dispose your information by deleting the information.

Opt Out

If you want to discontinue receiving any marketing and promotional communications from us for any reason, you can click on “unsubscribe” link in your email communications or update your preferences in your account section.

Security

We shall take commercially reasonable measures to prevent unauthorized access, loss, or alteration of your personal information under our control by implementing necessary administrative, physical and technical measures.

Transfer

Your personal information will be transferred and processed in and to India which may not provide the same level of protection for your personal information as your home country. By submitting your personal information to us, you consent to such transfer and processing.

Your data protection rights

Under applicable data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

If you make a request, we have one month to respond to you.

Please contact us as per our contact details stated herein if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us. You can also complain to your applicable data protection authority if you are unhappy with how we have used your data.

Changes

We may modify the Privacy Policy from time to time and the changes will be posted on this page. You are requested to frequently check the website for any changes.

Our contact details

Name: Outweave
Address: 2nd Floor, Arogya Soudha, Kulshekar, Mangalore, Karnataka 575005
Phone: +91-81976-28777
E-mail: [email protected]