Subject: How did we do?
Dear [CUSTOMER_NAME],
You recently contacted our customer support team regarding an issue you were facing.
We hope we were about to resolve it to your satisfaction.
Could you please take a few minutes and share your feedback with us so we can use it to make our Customer Support even better? When you’re ready please click on [LINK] to begin the survey – It will only take two minutes.
Regards,
[YOUR NAME]
[YOUR POSITION]