Retail Sales Executive

Retail Sales Force of an organization is one of the most important points of contact between a business and its client. It is extremely important that all a potential client is correctly informed about the products or services offered by a business and all their queries are answered satisfactorily. We are looking for highly motivated, energetic individuals that help convert a prospective customer into a client by correctly explaining product features, assisting clients and accelerate business volume.

The right candidate should have selling skills, strong communication skills that will drive business growth.

Roles & Responsibility

  • Establishing the right impression in the minds of the customer with proper greeting and poise
  • Providing the required information to the customers about the company offerings
  • Explain in detail product features, after-sales service, the scope of the product
  • Answering the queries of the customers pertaining to the product and services
  • Conduct the required price and feature comparison to facilitate purchasing
  • Cross-sell the company products
  • Ensure the products are properly stacked
  • Take care of visual merchandising
  • Must be able to come up with innovative ideas and concepts to augment the retail set up
  • Manage return and exchange of the merchandise
  • Coordinate with Retail sales team and customer service team to ensure a pleasant customer experience
  • Provide information about the current offers, scheme, discounts and upcoming promotional events
  • Provide feedback to the store manager

Qualification, Expertise & Experience

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar profile
  • A good understanding of the retail process and marketing
  • Knowledge of consumer behaviour
  • Familiarity with purchase influencers
  • Understanding of retail stock and inventory procedures
  • Critical thinking, agility and attention to detail
  • A track record of achieving sales targets
  • Ability to build a strong rapport with the customers
  • Flexibility to work in shifts
  • Bachelor’s degree in marketing and related field is a plus

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