We are looking for a skilled and proficient relationship manager having experience in building relations with clients, assisting the team to generate new business, and identifying new business opportunities. We rely on you to build a positive image of our company and maintain cordial relations across the organization. To succeed in this role, you should an excellent communicator with immense experience in handling clients and associates.
We expect you to be a strategic thinker with an eye for detail and an analytical mind. If you think you have the zeal to maintain good relations with our clients and boost our company growth then, apply now!
Roles and Responsibilities:
- Understand various needs of customers and develop strategic plans to address their queries.
- Resolve client complaints and issues.
- Forward up-selling and cross-selling opportunities to the sales team.
- Identify key elements in companies to cultivate profitable relationships.
- Employ an analytical approach to maintain cordial relations.
- Preserve customers and renew contracts.
- Promote sales, customer service, and supply chain.
Qualification, Experience and Skills:
- Proven experience and expertise in customer relationship management and related fields.
- Knowledge of customer relations and CRM practices.
- Problem-solving attitude.
- Excellent communication and interpersonal skills.
- Teamwork and leadership skills.
- Experience in sales and customer service
- BSc/BA in Business Administration or similar field