
This is a customer satisfaction survey that you can use to understand the experience of your customers. It will help you get valuable feedback on your products and services.
It provides insight about how your front-line sales executives and staff are performing, whether customers happy with the product or service, are there any loopholes in the systems, and much more. It measures the efficacy of the customer service and gauges the satisfaction rate. One can customize and upgrade the customer satisfaction survey as per one’s requisites and product offerings.